Five Guys Burgers & Fries app good for
Ordering process was fine, but there really needs to be an "additional info" spot to write a note. For example, I like my fries well done; Id like to write that. I also dont want them to wait to cook the fries until I arrive; that kind of defeats the purpose or ordering ahead of time, and Id like to tell them to cook the fries with the burgers. It would be good to see this feature in a future release.
I NEVER write reviews but this app is great! I just picked up my order like a celebrity!
I was a bit skeptical after reading some of the app reviews, but this app is great.
I registered an account, found a nearby restaurant, and placed a specific order in a breeze. There are options to add light/regular/extra toppings, not sure why some complained there wasnt.
This app was super easy and quick to use. The store is far enough away that if I order on the app and its ready when I arrive then I have plenty of time to eat lunch before having to return to work. Love it
Overall, good app. However the last update leaves me disappointed. I was excited to see "improved intuitive design" in the last update description. I liked your old design, and now its better? Not so much. There are a few features I dont remember being there before, but overall I dont think the UX is better. It seems cluttered compared to before. And there are small things that bugged me. For example, it offered a place to enter a phone number for the order and I tried several times to delete "(888)888-8888" before I realized I just needed to type over it. I tried to delete something from my basket by editing it and tapping the minus button in vain. I eventually figured out I needed to go back to my basket and find the delete button by swiping the item left. Things like this just make me a little sad remembering the old interface was so intuitive for me.
They have excellent customer service and make you feel special every time!! Love their fresh beef patties and fresh cut fries. Theyre amazing!!!
Some bad moments
Both are two year old technology, please update to support these and provide better security and payment options for your customers.
App used to work. Now it gives message that Im offline even though I am not. I tried deleting and downloading again but that didnt work.
No luck using the app since it couldnt even connect to their server.
Price of cheeseburger was $6.89 and tax was $0.72 and total was $9.51. No added sides. Why would I order it through this app and pay extra? Doesnt make any sense to me.
This app just stopped working a few months ago and became shaded darker on my screen. I cant select it at all. Cant delete and redownload. Help!
Hasnt worked reliably for months and no one seems capable of fixing this app.